5
Middle Country Automotive

Absolutely amazing service! The most honest and genuine business I have ever had the pleasure of being at!

We're thankful to have your support, Benjamin! It's wonderful getting to help our community doing what we do -- if you ever need us, feel free to reach out. -Joseph S., Owner

- Middle Country Automotive
5
Middle Country Automotive

I don't like incompetance nor unprofessional people at a place of business and that's all so abundant on long island with peoples attitudes. Where I am from San Francisco and lived in upstate new York customer service is the "norm" Anyhow I finally found a place that gets it right. I took my car to Volkswagen and another auto dealer and they could not fix the problem and actually criticized me and tried to overcharge me to do the work. I went to Middle Country Automotive and that was it. An estimate one fourth of what the other places charged and I did the work and the car was running like never before with new fuel pump and a proper price. Professional and when there was a glitch in the paperwork it was immediately taken care of and I was given a loaner car on my next occasion. This place is seriously a great place and they do act like family you will see for yourself. Give them a try I have a foreign car and I go there for everything now as I trust them. Ask for Keith they are smart and professional and give you real deal stuff so you don't have to go to nasty scum places that take your money and treat you like your an idiot. This place is respectful. TLC and VW tried to charge me over $2000 for a job and I got it done here for under $500

You can always expect a straightforward answer and respectful service from us, Brandon. When our clients come to us, we understand that they're dealing with a frustrating situation, and we want to ease the stress and help. Glad we could be of assistance, and we're thankful to have your support. If you ever need us, feel free to get in touch. -Joseph S., Owner

- Middle Country Automotive
5
Middle Country Automotive

Good, honest people here. Truly looking to help you out and make sure you get the best deal. Took my Chevy here to fix the catalytic converter after months of deciding and they quoted me one price, which made me cringe. After the work was done, they told me they were able to save me some money on how they fixed it and ended up saving me ~$800! That’s an honest company there! I also asked them to not change my windshield wipers because I had just done them myself and they said they don’t do anything on the car until they run it by me. Oh! News to me considering ANOTHER unnamed shop changed my windshield wipers after I had changed them myself WITHOUT asking me, and charged me for it! I’ve recommended family/friends to them and they’ve all had great experiences also!

Cristina, as a small business, we're devoted to approaching each day with honesty and integrity. We want to look out for our great customers that have looked after us for so many years. Whenever you need us, we're here to help. -Joseph S., Owner

- Middle Country Automotive
5
Middle Country Automotive

Middle Country provides excellent service and i am very happy with my experiences with them. They are knowledgeable and professional. I highly recommend them. once again they came to my rescue and gave me a jump start. they were at my house promptly and were very professional. the service man wore a mask, did the job quickly and had a great sense of humor! they are the best.

5
Middle Country Automotive

I've been a customer for 14 years. My husband and I bring both of our SUV's (Ford and Suzuki) here because they are the only auto repair shop that we trust. I know when I have to get an inspection, I can trust their analysis, and if they say I need a repair I do. Each staff member is always professional, there's never a question that goes unanswered, never have they made a repair that I didn't approve, and each repair is explained in detail by the mechanic that is working on the automobile. In today's world it is rare to find an affordable auto shop that you can trust and where the work done is of excellent quality. Also, you know its a great place when you see the same employees each time you return; year after year.

Robin,14 years later and we're just as committed to you as the day you first came through our doors. Trust is so important to have in your auto shop, and I'm delighted we continue to build that year after year. As you know, we're always here to help. See you around. -Joseph Strazzeri, Owner

- Middle Country Automotive
5
Middle Country Automotive

All the men were really nice. Troy was honest and helpful. Time efficient. All in all good service 👍

Michele, you can always count on our crew to take care of you and your vehicle. Whenever you need us, we're here to help. -Joseph Strazzeri, Owner

- Middle Country Automotive
5
Middle Country Automotive

Over the past couple of years I normally came here for New York state inspections for my motorcycle. Today I came to have the oil pan gasket replaced on my 2004 Ford Taurus because jiffy lube of St James overfilled oil reservoir by 2 quarts. I dropped the vehicle off at roughly 4 o'clock and was told it would be ready by 5 the following day. I received the call at 11:30 a m the following day telling me my car was repaired and ready to be picked up. When I picked up the car I notice the check engine light was on but was unable to address the issue with the mechanic at that time, went back later that day around 4:30, the mechanic immediately brought the vehicle in and notice the O2 sensor on exhaust was accidentally damaged by the mechanic, they ordered the part and fix it in a half hour. There are other service providers that would have said the O2 sensor was faulty before they fix the vehicle, I appreciate that the shop was honest and took care of it immediately. my wife is very happy that the car was fixed before she had to go to work at Stony Brook University hospital. HAPPY WIFE HAPPY LIFE 💘 This is a very professional and organized operation.

William, first and foremost, we're delighted to be a source of happiness for you and your wife! Our team prides ourselves on our honesty and integrity, and it's a pleasure to see that shines through our every day work. Any service you need for your car, we have you covered! -Joseph Strazzeri, Owner

- Middle Country Automotive
5
Middle Country Automotive

Very happy to have finally found an honest and very competent auto shop. Thanks guys for getting my car running safely again and for looking it over to let me know what needs to be done. Great communication, let me know what was going on and what I might wanna do...great great place and very friendly and fast. 👍👍 Will definately return.

We know how important it is to trust your auto shop. That's why we're dedicated to providing you the best. We appreciate the thumbs up -- it means more than you know. See you around! -Joseph Strazzeri, Owner

- Middle Country Automotive
4
Middle Country Automotive

I'm so happy to have found this place. I came here after having an awful experience with a different mechanic & I was blown away from start to finish. They're extremely professional, friendly, and efficient! I'm huge on customer service & these guys have it, also my car hasn't driven this well and quite some time. They've made a loyal customer out of me. Thank you again!

1
Middle Country Automotive