Middle Country Automotive
Just as I suspected. I left a negative review 3 or 4 days ago, and it magically disappeared. All I stated was that it is incredulous that any business, no less an auto repair shop, they received 5-star reviews on over 3,000 of the reviews. My review was a half-star only because I was unable to give them 0 stars. Don't bring your car in for a repair unless you have all the time in the world, and have so much money that you don't know what to spend it on. I give Kelly a 5-star review, but that's the only reason I gave them a half-star. I'll be waiting anxiously to see how long it takes them to delete this review, other manually or with a negative software removal app.
I apologize if you feel that way but our review system is correct. Your first review was left on 3/20/23 and today is only 3/21/23 with your second review. Unfortunately the system needs time to update. We would still like to resolve any issues you may have as we do take customer satisfaction very seriously. If you would like to discuss with us please give our office a call at 631-698-4455.
- Middle Country Automotive